Posted by 106029 3 days ago

Hi, thank you for reaching us. We can see that your game account has been suspended. Don't worry, we will take care of this matter.

So that we can assist your further with your concern, may we ask for your Snap ID? To locate it, please follow the instructions below:

1. Click on the gear icon at the top left
2. On the settings, scroll down to the bottom
3. Snap ID is located just below the Delete account tab.

We will wait for your response.

Posted by 229002 3 days ago

I am unable to login to the game currently as i get stuck on the screen shown above so im not sure i can do these steps. I have it linked to google play email if thats of any help?

Posted by 229002 3 days ago

<@1060291739425968330> Sorry to ping but i sent you my google play email in DM's. IS that ok?

Posted by 106029 3 days ago

Yes, that is fine. We will continue your concern through DM.