Posted by 106029 4 days ago

Hello there! We regret to know that you have experienced this in the game. If this happened to me, I would also feel the same way. This is not what we aim for, but don't worry, we'll get this sorted out.

To help us investigate this further and provide a resolution, may I kindly request for your Snap ID (Name#0000) and device model? You can easily find your Snap ID by going to Settings (Gear icon) located at the bottom and simply clicking or tapping on [Tap to reveal Snap Id].

Rest assured that we will do our best to assist you with this concern. We appreciate your patience and cooperation. Looking forward to your response!

Posted by 640551 4 days ago

Letrelle#39726
Samsung Galaxy Z Flip 4

Posted by 106029 4 days ago

Hello! Thank you for reaching us back with the requested information. I will now forward this to our Technical Team for verification. Please do wait for any updates for we need time to work on this. Thank you so much for understanding.

Posted by 640551 4 days ago

alright, thanks

Posted by 192834 4 days ago

Something similar just happened to me <@640551255282024448> , just opened a bug report. Fingers crossed!

Posted by 640551 4 days ago

we can only hope

Posted by 640551 3 days ago

to clarify, is it ok to play while waiting or should i refrain for now?

Posted by 106029 3 days ago

Hello there! After conducting a thorough review of the records, we have found that your rank was between 75 and 77 last night, and you achieved a rank of 78 this morning. We would like to assure you that our records are consistent with your rank progress. Thank you for your continued participation.

Posted by 640551 3 days ago

Ok so I didn't play those games to reach 80 last night according to the records?

Posted by 554134 3 days ago

Why does this feel like something the age ultron bots would say in sokovia